With modern technology and sophisticated billing solutions, industrial manufacturers can now participate in the global subscription economy and deploy disruptive business models with ease. It’s an exciting time to be in the space, technological .
While companies often focus much of their energy on customer acquisition, they would cease to exist without good customer retention strategies. Keeping customers invested in your product or service improves your ROI and is more economical than .
Poor Billing Experience and Customer Churn are Inextricably Linked The customer experience is composed of multiple interactions, from marketing emails, to customer support interactions, to the buying process, and to billing. When customers have a .
The “freemium” (“free” + “premium”) business model has grown more and more prevalent over the last decade. Initially popularized by software companies (particularly SaaS), the model creates value for both organizations and consumers within a .
In today’s fast-moving digital age, the billing function has become a strategic differentiator for organizations of all sizes. End users are increasingly demanding pricing flexibility for the products and services they use, forcing a shift away from .
While the “as a service” trend seems to have become the norm in the technology sector, it’s impact - and it’s potential - is now being felt across nearly every industry. There is always a new and upcoming digital trend, but some are more accessible .