BILLING JOURNAL Take your Business to the Next Level

May 31, 2019

3 Ways to Leverage Billing Solutions for Customer Retention

While companies often focus much of their energy on customer acquisition, they would cease to exist without good customer retention strategies. Keeping customers invested in your product or service improves your ROI and is more economical than .

May 24, 2019

From Legacy to Leadership: 3 Culture Steps to Smooth Your Transition to Billing Improvements

Implementing new technology can be difficult in the best of situations. A solid professional services team and implementation process are critical for success. But cultural roadblocks, like the persistent refrain “that’s how we’ve always done it,” .

May 24, 2019

7 Questions to Clarify Your Billing Requirements

“Should I build or should I buy my billing system?” is one of the predominant questions we’ve seen business’ struggle with answering. Before you can decide which billing system option is right for your business, it’s important to understand the .

April 25, 2019

Give Your Customers Real Choice with Dynamic Pricing Capabilities

In the digital economy, it’s important that businesses can create pricing packages to meet customer needs. A flexible pricing strategy stems from adaptive billing systems that don’t get pinned down to one pricing model. Today’s customers expect more .

April 19, 2019

7 Ways to Boost Customer Loyalty with Billing Automation

Poor Billing Experience and Customer Churn are Inextricably Linked   The customer experience is composed of multiple interactions, from marketing emails, to customer support interactions, to the buying process, and to billing. When customers have a .

April 05, 2019

Usage-based Pricing Offers Higher Revenue Than Pure Subscriptions

Usage-based pricing and subscription models are prevalent in every aspect of our business lives. If you own a cellphone, a television, or have used ride-share, you have been exposed to both usage-based and subscription based pricing. If both models .